“Since the site investigation by William Hunt Consulting in November 2020, we saw little progress from 360Global until Optera’s Aaron contacted us, and came for pre-contract visit 28th September 2021.
From then there was significant change in pace and date of commencement scheduled as soon as a third party gave the green light, provisionally 25th October.
Marc and Touffour arrived promptly each day, worked tirelessly to fulfil the brief of copper root barrier insertion and making good from effect of digging the trench etc.
This was so efficient that completion was well before estimated time of 10days we were advised would be necessary.
The two were courteous and most efficient; also taking extreme care to avoid any damage to plants and property, as they carried out the work.”
“I would like to say a very big thank you to the Optera team for their professionalism and great attitude to work throughout.
They are knowledgeable, efficient and hard-working. The process was seamless and they communicated with me at each step of the way – from the initial site visit, drawing up plans, preparing, on-site and when the job was finalised.
This made everything run very smoothly and reduced stress levels!
The on-site team worked extremely hard each day and were polite and helped with any queries. They even ensured that my driveway was power-washed at the end of the process and did everything they could to minimise disruption on a daily basis.
I would highly recommend them, their communication, their knowledge and their service to anyone.
They are perfectionists but they also got the job done very quickly and well within schedule.”
Mary White, Hampshire
“I am writing this testimonial on the excellent work that Peter Collins & his team from Optera completed on my conservatory.
Peter and his team had such a friendly approach and were always on time, nearly always early if anything! They would stay late, way past their time they should have finished as they wanted to make sure the job they started that day, was completed on that day if possible!
They were always conscientious, realising they were working on a domestic home and not a building site! Which unfortunately, I had previously experienced from other workmen! Peter was aware of this and ended up rectifying all the mistakes the previous workmen had done on top of his own scheduled work! Making sure at the end of the day everything was clean and tidy and safe! I would certainly recommend this team to anyone.
I would like to thank Peter & his team for the outstanding finish they did on my conservatory completing it earlier than was originally predicted which, I feel was all down to their hard work commitment and working late.”
Mr Glyn & Deanna Sparkes
“It was just a sense that the cavalry had arrived. They were very sensitive, sympathetic and caring for our situation. Optera have been absolutely wonderful and we can’t speak too highly of them and how they have handled everything from beginning to end. We were happy to leave it in their capable hands.”
Mrs Carruthers, Falmouth
“I just wanted to say how impressed I was with your operatives. Last week they worked hard and persevered with finding the leaking joint when others would have given up. Pete and Ian were patient with our questions and took time to make sure I understood what was going on. They were very considerate to the public, who had taken a great interest in the void, and were very professional when dealing with other companies.”
Mrs Boden, Somerset
I just wanted to drop you a note of thanks for how you managed the job at my mums bungalow. To be honest I was expecting a bit of a nightmare being the only one in the family with any knowledge of construction and with Queen Nicola playing party politics keeping me in Glasgow but I admit I was wrong you & your team did everything and more and I can’t thank you enough.
I would just like to say many thanks to Aaron and his team for making the underpinning at our property a very smooth and straightforward experience. The prospect of underpinning was quite daunting but after the initial visit by Aaron I was reassured that it wouldn’t be as invasive as I first thought. The process was completed quickly and professionally. Any issues that arose during the course of the work were reported to me and dealt with and everything left tidy.
It was nice to have a company focused on customer satisfaction and Aaron was very approachable and accommodating. A pleasure to have a good company doing the job.