“Just a quick email to say how pleased we are with the work carried out on our home. Everyone that came to us was very professional and a credit to your company.”
The insured.
Optera were engaged by our insurer client to design and build a retaining wall and patio for the customer who suffered a flood and subsequent failure of the river retaining wall. Prior to our involvement, the sheet pile wall was replaced and this left the garden lower than original and the patio retaining wall partially collapsed.
A design was prepared prior to our involvement which failed to account for the groundwater and peat in the underlying geology and Optera revised the design to incorporate a screw piled foundation and reinforced concrete retaining wall, faced with brickwork to match existing. The patio is formed over an RC slab which helps bridge soft areas in the underlying fill and a nautical theme was retained with the handrail. The lower garden has been graded with imported topsoil and new turf laid to marry with the toe path levels.
The works were completed on time and on budget and the insured has sent their thanks for a job well done.